Study for your Certificate III in Travel and Tourism and watch your career take off!

A career in tourism could open up a world of opportunities for you.

The Certificate III in Tourism (Retail Travel and Sales) course will prepare you for work in the fast-paced travel and tourism industry. It covers the specific skills necessary to perform in the industry, including the preparation of airfares and itineraries as well as more general competencies, including a range of conflict resolution techniques.

Completion of this course will also provide you with a pathway to further studies in Toursim.

Skilling Australia for the Future

You may be eligible to study at no cost to you under the Federal Government’s Targeted participate in training under the Productivity Places program. Click here to find out more…

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Key areas of learning:

• SITTIND001A Develop & update tourism industry knowledge
• SITTTSL001A Operate an online information system
• SITTTSL002A Access and interpret product information
• SITTTSL004A Source & provide Australian destination information & advice
• SITTTSL005A Sell tourism products and services
• SITTTSL006A Prepare quotations
• SITTTSL008A Book & co-ordinate supplier services
• SITTTSL009A Process travel related documentation
• SITTTSL010A Control reservations or operations using a computerised system
• SITXADM001A Perform office procedures
• SITXCOM001A Work with colleagues and customers
• SITXCOM002A Work in a socially diverse environment
• SITXCOM004A Communicate on the telephone
• SITXOHS001A Follow health, safety and security procedures
• SITTTSL003A Source & provide international destination information & advice
• SITTTSL013A Construct normal international airfares
• SITTTSL014A Construct promotional international airfares
• SITXCOM003A Deal with conflict situations
• SITXFIN001A Process financial transactions
• SITTTSL012A Construct domestic airfares
• BSBCMN205A Use business technology
• BSBCMN306A Produce business documents

Mandatory work placement

Mandatory work placement is a requirement of this course.

On completion of your course:

Upon successful completion of this course you will receive a nationally recognised qualification SIT30207 Certificate III in Tourism (Retail Travel Sales).

Cengage Education is a registered Training Organisation (Provider Number: 90796) registered with NSW VETAB (Vocational Education and Training Accreditation Board).